baji life Privacy Policy

Introduction and Scope of Application

By using the baji life platform, you agree to this privacy policy. This policy applies equally to all registered members, website visitors, and mobile app users. Information related to all activities — including creating your account, deposits or withdrawals, and participation in betting and casino games — is governed by this policy.

Together with our Terms and Conditions, this privacy policy forms a complete legal framework that governs the relationship between you and baji life. This policy has been drawn up in accordance with the data protection regulations currently in force in Bangladesh.

What Information We Collect

baji life collects information in two main ways — directly from you and automatically through your use of the platform. The categories of information collected are listed below:

• Identity Information: Full name, date of birth, national ID or passport number (for identity verification).
• Contact Information: Mobile number, email address, and residential address.
• Financial Information: bKash, Nagad, Rocket, or Upay account numbers; history of deposit and withdrawal transactions.
• Account Activity Information: Login time and location, betting history, game play records, and bonus usage details.
• Technical Information: IP address, device type and operating system, browser type, and cookie data.
• Communication Records: Details of conversations with customer support via live chat and email.

Purpose of Data Collection

Collected information is used only for the purposes listed below. baji life does not use information for any purpose not explicitly stated in this policy:

• For account registration, verification, and maintenance.
• For processing deposits, withdrawals, and other financial transactions.
• For verifying and distributing applicable bonuses and promotions.
• For detecting and preventing suspicious activity, fraud, and account security breaches.
• For providing 24/7 customer support and resolving complaints.
• For improving service quality and analysing user experience.
• For verification required to comply with applicable laws and regulations.

Data Storage and Security Measures

baji life follows industry-standard technical measures to keep your personal and financial information secure. All data is transmitted via SSL encryption and remains encrypted after being stored on the server.

Your information can only be accessed by staff members who require it for their work. baji life conducts regular security audits and takes prompt action upon identifying potential vulnerabilities. The data retention period is determined by the type of service and relevant legal obligations.

Data Sharing with Third Parties

baji life does not sell your personal information or share it with third parties for advertising purposes. However, limited information may be shared in specific circumstances:

• Payment Processors: With mobile wallet service providers such as bKash, Nagad, Rocket, and Upay to complete transactions.
• Technology Service Providers: With security, hosting, and analytics providers necessary for platform operations — only the minimum required information.
• Legal Obligations: To comply with court orders or lawful directives from government authorities.
• Fraud Prevention: In cooperation with relevant investigative agencies to protect users.

Your information is not disclosed to third parties under any circumstances beyond those listed above.

Cookies and Tracking Technology

The baji life website and app use cookies and similar tracking technologies. These improve your browsing experience, maintain login sessions, and ensure the functionality of the service.

The types of cookies are: Essential Cookies (for core platform functions), Performance Cookies (for monitoring service speed and reliability), and Preference Cookies (for remembering your language and settings).

Most browsers offer controls for managing cookies. However, disabling essential cookies may cause some platform functions to stop working properly.

Your Rights

Every member of baji life has the following rights regarding their personal information:

• Right to Access: The right to request a copy of the information we hold about you.
• Right to Rectification: The right to request correction of inaccurate or incomplete information.
• Right to Erasure: The right to request deletion of your information in certain circumstances (where there is no legal obligation to retain it).
• Right to Restrict Processing: The right to request that we stop using your information for specific purposes.
• Right to Complain: The right to raise any concern about how your data is handled directly with baji life support.

To exercise these rights, contact us via 24/7 live chat or email.

Protection of Minors

To participate on baji life, a member must be at least 21 years of age. Account registration by anyone under 21 is strictly prohibited.

Age is verified at the time of registration and proof of identity may be requested in suspicious cases. To learn about our detailed measures for protecting minors, please read our Responsible Gaming Guidelines.

Data Retention Period

All relevant information is retained for as long as your account remains active. Even after an account is closed or becomes inactive, certain information is kept for a specified period — particularly records of financial transactions, which may be used to meet legal requirements.

Once the designated retention period ends, data is securely deleted or anonymised in a way that makes it impossible to identify any individual.

International Data Transfers

baji life uses servers and service providers located in various countries. As a result, some data may be processed or stored outside Bangladesh. However, such transfers are always carried out with appropriate security safeguards in place.

For international data transfers, baji life ensures that the receiving party maintains adequate security standards and uses the data only for the purposes specified in the agreement.

Policy Changes and Updates

baji life reserves the right to amend this privacy policy as needed. Members will be notified via their mobile number or email if any significant changes are made.

Continued use of the platform after any changes will be taken to mean that you have agreed to the revised policy. It is therefore advisable to visit this page regularly. To learn more about us, visit our About Us page.

Policy Violations and Remedies

If you believe that baji life has violated this privacy policy or that your information has been used without your permission, please notify our support team immediately. We review every complaint seriously and respond in a timely manner.

For answers to general questions, you may visit our Frequently Asked Questions (FAQ) section, which also covers common questions about data protection.