For ages 21+

Responsible Gaming Commitment

baji life believes that entertainment brings genuine enjoyment only when it is experienced in a controlled and mindful way. On this page you will find out how to set your own gaming limits, recognise warning signs, and get support when needed.

For ages 21 and above only

Keep your gaming within limits

Online betting and casino games are a form of entertainment — they should never be treated as a source of income or a solution to financial problems. At baji life, we want every member to play consciously, within their own means, and with their family in mind. Our Terms and Conditions page contains all the platform rules in detail — it is worth reading them before opening an account.

Placing financial bets is a high-risk activity. Any bet can result in either a win or a loss — no outcome is guaranteed. Always bet only an amount whose loss would not cause problems in your daily life. Never play beyond your monthly budget or with borrowed money.

Our Frequently Asked Questions (FAQ) page has answers to many common questions about accounts, payments, and support. To learn how carefully we protect your privacy, visit the Privacy Policy page — keeping your personal information secure is our priority.

Keep in mind

  • Betting is never a source of income
  • Only play with money you can afford to spare
  • Never bet with borrowed money
  • Do not bet to recover losses
  • Do not play under the influence of alcohol or drugs

Set limits for yourself

baji life offers several voluntary limit-setting tools for members. Using these, you can stay in control entirely on your own. If you need assistance, contact our team via 24/7 live chat or email.

Deposit Limit

Set a maximum deposit amount on a daily, weekly, or monthly basis. Once a limit is set, it cannot be increased before the specified time period has elapsed.

Bet Limit

Set a maximum amount for a single bet — so that no impulsive decision puts too much money at risk at once.

Session Time Limit

Set a limit on how long you play in one sitting. When the set time is up, the session will end automatically.

Temporary Break

Temporarily close your account for anywhere from 24 hours to 30 days. During this time you will not be able to log in or place any bets.

Permanent Self-Exclusion

If you want to stay away from the platform for the long term, apply for permanent self-exclusion. This is an important and effective step.

Activity History

View your deposit, withdrawal, and betting history at any time. Understanding your own spending patterns is the first step toward responsible gaming.

To use these tools, go to your account settings or let our support team know via 24/7 live chat. They are always ready to help in Bengali.

Recognise the warning signs

Problem gambling usually begins gradually — not suddenly. If you notice any of the signs below in yourself or someone you know, seek help straight away.

  • Repeatedly depositing money beyond your set budget and being unable to stop yourself.
  • Placing more bets after a loss to try to recover what was lost — often called "chasing losses."
  • Hiding from family, friends, or colleagues how much time and money is being spent.
  • Feeling restless, irritable, or anxious when unable to bet.
  • Prioritising betting over eating, sleeping, or daily responsibilities.
  • Borrowing money, dipping into savings, or using family assets to cover betting expenses.
  • Repeatedly failing in attempts to stop betting — being unable to control yourself despite wanting to.
  • Losing focus on work, studies, or family responsibilities.

Ask yourself

If the answer to any one of the following questions is "yes," consider seeking support today:

  • Do you spend your day thinking about gaming?
  • Does losing put you in a bad mood?
  • Do you hide your betting from your family?
  • Have your attempts to quit betting repeatedly failed?
  • Have you ever bet with borrowed money?

Where to get support

Acknowledging a problem is a sign of strength, not weakness. Seeking help means wanting what is best for yourself and your family. Choose any of the options below.

baji life Live Chat

Chat in Bengali via live chat 24 hours a day, 7 days a week. Immediate assistance with self-exclusion or limit-setting is available.

Email Support

Write to us in detail by email — our team will reply in Bengali and English. Your privacy is fully protected.

Family and Friends

Talk to a trusted family member or friend. The support of someone close to you is a great source of strength on the road to recovery.

Professional Counselling

Visit a mental health professional or addiction counsellor. Both government and private services are available in Bangladesh.

baji life's Commitment

Age Verification

To create an account at baji life, you must be 21 years of age or older. During account verification, we take steps to confirm age. If we suspect that a minor or someone under 21 is using the platform, that account is suspended until verification is complete.

If you believe a minor in your family or among your acquaintances is using the platform, notify us immediately via live chat or email.

Data Protection and Transparency

Your personal information, transaction details, and gaming history are fully secure. We use SSL encryption and do not sell any data to third parties.

Any responsible gaming request you make — changing limits, self-exclusion, or closing your account — is handled with complete confidentiality. If you are not satisfied with our service, visit the About Us page for full contact details.

Questions about responsible gaming

Only individuals aged 21 or older may create an account and play at baji life. Accounts are not activated without age verification. Anyone under 21 should not attempt to create an account, and any such account will be closed immediately.

Lowering your deposit limit takes effect immediately. However, increasing the limit requires a waiting period — this is intentional, to prevent decisions made in the heat of the moment. Contact our 24/7 live chat for more details.

After permanent self-exclusion, your account cannot be reactivated until a mandatory cooling-off period has passed. This protection measure is entirely intentional. Contact our team by email or live chat for more details.

Each account is personal and must not be shared with anyone else. Keep your account password secure and do not share it with others. If there are young children or teenagers in your home, make a habit of locking your device. If you believe someone is using your account without permission, change your password immediately and notify us via live chat.

Yes, absolutely. Our support team is available 24 hours a day, 7 days a week via live chat and email, and can communicate in Bengali. In addition to helping you set account limits or self-exclude, they can direct you to professional counselling services. For immediate mental health support, speaking with a trusted family member or a mental health professional is the most effective step.

No. There is no extra cost for using any responsible gaming tool, including setting deposit limits, configuring session time limits, taking a temporary break, or applying for permanent self-exclusion. All of these are completely free.